JobcentrePlus/New Deal Query (My Rights As a Volunteer)?

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I became unemployed at the end of last summer, I was working outdoors with the local council and enjoyed the job but was out of contract. I started to sign on with the JobCentre and hoped that I will find an office orientated job as i’m quite IT literate and have good GCSE’s / A Levels in ICT. Unfortunately I struggled to find a job and I did ask my Jobcentre Advisor if he could help me gain experience in some form (as this seemed to be the problem) though nothing happened.

The end of April came and I went to the Jobcentre, my advisor offered me a “New Deal” where I was sent to a training provider (INTRAINING) for 13 weeks and they would find me a placement where I could volunteer. They found me a placement on the first day of attendance, it seemed that I’d be an Administrator at a school – BRILLIANT. So my first few days there I found myself without a break and working over time, not a problem I thought – things will pick up, I did leave once with a strained neck and an aching eye. A lot of my job requires searching into organisations and taking their contact details emailing them things such as the School Newsletter which I created. Alot of the data they have is old/duplicated/missing/filled in incorrectly, this has made many tasks i’ve had to do a pain.

For instance, earlier today I had to email people on a contact list, so I convert the Excel file to a CSV Comma file so I can upload the contacts into Microsoft Outlook and then send the email. I then noticed the inbox being filled up with messages saying that email had not been sent. I was rather confused as to why, I looked on the database to find that somebody rather than input emails into the database decided to input company websites – this resulted in me having to research for a few hundred email address’ – a task that was supposed to take a minute ended up becoming huge. My employer then decided to have a moan at me about what’s happened even though I wasn’t the one who decided to copy and paste company websites into the email column rather than doing what they were supposed too.

I have also found myself doing rather odd things there, for instance I was assigned to make a newsletter, in this newsletter featured a new premises which had been acquired. I wrote the text for it and now we required images, we had no images. This resulted in me having to get an image of the building via google street view, a image of a classroom found on google and an image of 4 people playing cricket on google, which I had to blur the faces in the image using photoshop..

I also had to send an application for a Mini Bus today, one question I came across was “how many people are in your organisation, so I asked my boss what to put and he said 150 – even though from what i’ve seen theirs about 10 adults and 20 children. It then asked to specify them, male/female so I asked him what to input. He told me to put 95 males, 35 females – it did not add up.

From what I can gather in the organisation, nobody past or present is a paid member of staff. That’s from people in Admin roles like myself to Teaching Assistants. It seems other volunteer(s) have been in my position before and made a complete mess of all their data. It seems thatallott of things that i’m being asked to do arein factt illegal.

So what do I do now? I do not want to continue being affiliated with this organisation/school/charity whatever it wants to call itself, i’m not benefiting at all and not gaining anyrelevant experience. I was referredd here through Intraining through the JobCentre. My Income is JSA + £15 + Travel expenses per week. I plan on going to Intraining tomorrow rather than my work placement and ask them for some where else any where any field, am I right to do this? Should they find me a new placement? I refuse to continue working where I am currently yet am worried that I may find myself without JSA and without any income at all. I feel that I work hard and have a good work ethic but what i’m doing is wrong and dodgy.

I know it’s been a long read but any feedback is much appreciated!

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